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Security & Trust

Privacy Policy

Last Updated: June 27, 2026

1. Information We Collect

To provide ticketing, voting, matchmaking, and stay bookings, we collect data including your name, email address, phone number (for mobile money verification), profiles information, and cookie identifiers.

2. How We Use Your Data

Your data is processed to generate dynamic secure ticket barcodes, process real-time voting verification, match you with fellow tribe members sharing similar music interests, and manage bookings safely.

3. M-Pesa & Payment Privacy

We integrate direct payment APIs on our platform. Your payment details (like M-Pesa account info) are transmitted securely using industry-standard TLS encryption. We do not store your raw credentials or pin keys.

4. Cookies & Customization

We utilize cookies and local storage (such as the Trial Wallet balance and profile details) to preserve your session state across page reloads. You can manage cookies directly via your browser settings, though disabling them may degrade layout settings.

5. Data Retention

We retain account and transaction records only for as long as necessary to complete our service operations and legal audits. You can request account deletion and profile wipe at any time by contacting our support desk.